Do you now the sweetest sound in the world? It’s your name of course. Calling someone by their name is the quickest way to grab and hold their attention. It works with animals too.
What’s In A Name?
Back in the day when I was giving 150 speeches a year on customer service, someone recorded a presentation I gave on the subject of names. I think you will enjoy this little story about how the employees of a new restaurant in Marietta, Georgia used this technique to become an overnight success. You can do the same.
Just click the PLAY button below.